Temporary Admission and Discharge Administrator
Monday to Friday 9am-5pm
My client are a national disability charity who work with both children and adults with physical and learning disabilities or acquired brain injuries to help them gain new skills and increase their independence, helping them to achieve their goals for life.
They are currently recruiting for an Admission and Discharge Administrator to join the team on a temporary basis to be the point of contact for all administrative responsibilities relating to a client’s pathway of rehabilitation.
Reporting to the Service Co-ordinator you will be responsible for:
Effectively coordinate, planned and unplanned discharges, coordinate and monitor client flow.
Establish, develop and maintain professional working relationships with referrers, clients, families, colleagues and other health and social care professionals.
Facilitate the smooth implementation of client pathways, for people requiring social care and health support on discharge, from hospital to home or, an interim discharge to assess placement.
Organise and facilitate the transport needs of clients to support the discharge of client.
Build and maintain a list of suitable placement options for varied clients in the Surrey and wider areas, e.g. supported living, behavioural units and alternative rehabilitation centres.
Locate and secure an allocated social worker, if appropriate, working with them to source placement options.
Facilitate, attend and minute discharge meetings with clients, families and external agencies.
Liaise with discharge destination if residential, care homes or supportive living to arrange for assessments and identify bed availability.
Liaise with the Early Supported Discharge Team (ESD), community rehabilitation and reablement teams with regard to discharge planning, home visits and estimated discharge dates.
Liaise with Service Co-ordinator regarding client funding.
Work in a busy reception office to provide a welcoming and reassuring face of CRC, answering and dealing with phone enquiries, referring callers to relevant departments and escorting visitors and third parties to the correct location, as required.
Excellent communication skills
- Good administrative and IT skills
- Ability to deal with conflicting deadlines and prioritise tasks
- Knowledge or willingness to learn about Acquired Brain Injury and its impact
- Previous experience of working with people with disabilities in as advantage
- NVQ in Health and Social Care would be an advantage
- Due to the location you must be a driver
If you are immediately available for temporary work and have strong administration experience or a medical administration background please apply today!